Phone Submitted! 🥳

Your pre paid envelope is on its way


Congratulations, you’ve just submitted your phone to Ice Comms.

Device Details:

What happens next?

Hang tight whilst we receive your request. Rest assured it’s hit our inbox and we’re just checking over the details.

We’ll contact you shortly to let you know whether we have accepted your phone or not. If we do, we’ll give you some further details so we can send you a shipping label to ship us your device.

Register an account, using the same email address, to see the current status of your phone. Register Now

Grading Explained

  • Up to 3 very light scratches on the screen
  • Up to 5 light scratches on housing and camera surround
  • No cracks, dents, scuffs, missing paint, pressure marks, screen burn or dead pixels
  • Handset powers on and is fully functional
  • Home button, Touch ID, Face ID and NFC all function correctly
  • No liquid damage
  • Battery health is a minimum of 80%
  • Where applicable stylus must be included
  • Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
  • More than 3 very light scratches on the screen
  • More than 5 light scratches on housing and camera surround
  • Some dents, scuffs, chips or missing paint
  • Handset powers on and is fully functional
  • Home button, Touch ID, Face ID and NFC all function correctly
  • Cracked/damaged camera lens
  • Battery health is a minimum of 80%
  • Where applicable stylus must be included
  • Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
  • Physical damage (cracks, pressure marks, screen burn, bent, engravings, pixel discolouration or dead pixels)
  • Heavily scratched/grazed housing that will need to be replaced
  • Display has deep scratches that can be felt, delamination, deep chips or cracked glass
  • Dust under screen and/or on camera lens
  • Home button, Touch ID, Face ID and NFC do not function correctly
  • Signs of liquid damage
  • Battery health is less than 80%
  • Where applicable stylus is missing
  • Handset is a non UK model, software and/or hardware has been modified, jail broken or rooted
  • We accept handsets that do not turn on or have liquid damage. We do not accept iCloud Locked or Google Locked devices